There’s an important shift happening in successful kitchen showroom designers and owners that are helping them scale; The traditional one designer = one design method is limiting, and keeps showrooms from growing the way owners want them to.
The reality is that to design more, you must move from the traditional mentality to a quoting method that is more lucrative.
Why a Transformation is Needed
Most showrooms operate the same way year after year. How design info is collected, interpreted, and turned into drawings becomes part of the culture.
But if you want to sell more, and your designers want to earn more, you need to be willing to change the process. The challenge is that sustainable change requires clear SOPs, consistent inputs, and metrics you actually track. In other words: it needs structure, not “try harder.”
How Most Showrooms Try to Solve Design Capacity (and Why it Backfires)
Many showrooms attempt to increase output by pushing designers to do more. In practice, that often creates the opposite result.
Designers are usually working with incomplete or scattered information and limited sales support, which leads to:
- More questions and back-and-forth
- More interpretation and rework
- More revisions
- Slower throughput and burnout
When that fails, showrooms often consider freelancers. But onboarding a freelancer into your standards, product lines, quoting rules, and internal workflow can be almost as involved as hiring, plus they still produce one design at a time.
The shift that high-performing showrooms make is different: they reframe the designer’s role so designers support the sale, not just the drawings.
The Mindset Shift: Designers as Sales Coordinators
A sales coordinator designer isn’t “designing less.” They’re coordinating more opportunities at once, making sure the quoting engine keeps moving and the right work gets prioritized.
2 Steps to Transform Kitchen Designers into Sales Coordinators
This requires buy-in, but it’s one of the highest-leverage changes a showroom can make.
Step 1: Align incentives
If designers don’t earn commission, introduce one. If they do, consider increasing it so they’re rewarded for supporting throughput and closed-won outcomes, not just design time.
Step 2: Train for multi-quote workflow
Teach designers how to support multiple deals in motion at once instead of getting stuck in a one-project-at-a-time loop. That means standardizing what “done” looks like at each stage and reducing custom effort early until a lead is qualified.
The right contract partner can make it super easy to empower your current design team to work smarter and help sell more. OKD, for example, helps by:
- Creating standardized online design intake forms to collect customer design info.
- Offering standardized design packages by room and customer type with your branding.
- Providing unlimited design quantities with a two-day turnaround.
- Filtering out low-potential leads using a First Pass system.
- Keeping your potential sales leads organized on our online design log.
Your new sales coordinator can send these designs directly to the customer and get design changes quickly. Let them leverage both their design background and the help of an agency to turn your one designer = one design into one designer = ten designs.
Let OKD Unlock Your Design Team’s Sales Potential
OKD provides the boost your team needs to scale by transforming designers into high-volume sales coordinators.
Contact us to discuss your showroom goals and try our free trial designs.
Kitchen business tips
from the OKD Team
Kitchen
business tips
business tips
from the OKD Team
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